Shipping Policy

Thank you for shopping with Motif Decor! We strive to provide you with the best home decor products and a seamless shopping experience. Please review our shipping policy below for important information regarding your order.

1. Order Processing Time

• All orders are typically processed within 1-3 business days.
• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods

• We offer several shipping options at checkout, including standard and expedited shipping.
• Available shipping methods may vary based on your location.

3. Shipping Rates

• Shipping costs are calculated at checkout based on the weight of your order and your shipping address.
• Orders over a certain amount may qualify for free shipping; please check our website for current promotions.

4. Delivery Time

• Delivery times vary based on the shipping method selected and your location.
• Standard shipping typically takes 5-10 business days for domestic orders.
• Expedited shipping options are available for faster delivery.

5. Tracking Your Order

• Once your order has shipped, you will receive a confirmation email with a tracking number.
• You can track your order status on our website using the tracking link provided.

6. International Shipping

• We currently ship to select international locations. Please check our website for available countries and shipping rates.
• Customers are responsible for any customs duties, taxes, or fees that may apply.

7. Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact our customer service team within 7 days of the delivery date.
• We will work with you to resolve the issue, which may include a replacement or refund.

8. Order Changes and Cancellations

• If you need to change or cancel your order, please contact us as soon as possible. Once an order is in the shipping process, we may not be able to make changes.

9. Customer Service

• For any questions or concerns regarding your order, please reach out to our customer service team at [insert contact email/phone number].

Thank you for choosing Motif Decor! We appreciate your business and are here to help you create a beautiful home.